Privacy policy

Last Revised: Compliant with CCPA (California Consumer Privacy Act), US Federal COPPA & Shopify Global Privacy Standards

1. Policy Introduction


This Privacy Policy governs personal data collection, storage, usage and disclosure practices of ChapmanCooks (Registered Address:410 Whitetail Dr A,San Marcos, TX 78666,US, Site:champmancooks.shop). By accessing, browsing or completing purchase on our official website, you fully consent to data practices outlined within this policy; if disagree, cease all site usage immediately.

2. Categories of Personal Information Collected


  • Identifying contact data: Full legal name, shipping/billing residential address, phone number (+1 format preferred for US customers), customer email address collected during account creation & checkout.
  • Transaction data: Order history, purchased SKUs, payment record (credit card number is never stored by ChapmanCooks, fully secured via Shopify PCI-DSS certified payment gateway).
  • Technical browsing data: Device IP address, browser type, site access timestamp, cookie tracking data via Google Analytics & Shopify default site cookies.
  • Voluntary submitted data: Customer feedback, return application notes submitted via contact form or support email.

3. How We Utilize Collected Data


  1. Complete order fulfillment, arrange product delivery, send order tracking updates via email/SMS;
  2. Process customer refund, return, aftersales service applications;
  3. Send optional promotional newsletters (customers can opt-out anytime via email unsubscribe link);
  4. Troubleshoot website technical failure, prevent fraudulent orders & payment scams;
  5. Comply with US federal, Texas state and California local legal regulatory requirements.

4. Third-Party Data Sharing


ChapmanCooks will never sell your personal private information to third-party marketing companies per CCPA regulation. Limited necessary data disclosure only happens with authorized service partners: Shopify (site hosting & payment processing), US domestic logistics carriers (USPS/UPS/FedEx), analytics tool providers (Google). All third-party processors sign legally binding data confidentiality agreements with ChapmanCooks.

5. US Consumer Privacy Rights (CCPA Compliance for CA Residents)


California-based customers hold below statutory rights:

  1. Right to request full copy of all personal data stored by ChapmanCooks free of charge once per calendar year;
  2. Right to request permanent deletion of your personal customer information from our database;
  3. Right to opt out of any non-essential data sharing with third-party vendors.

    All privacy right applications submit via email privacy@champmancooks.shop or phone +1 6129633630, we complete formal reply within 45 days per US legal requirement.

6. Cookie Policy


Our website uses functional & analytics cookies; customers can disable cookie storage via individual browser setting at any time, partial site shopping function may be restricted after cookie opt-out.

7. Data Security & Information Retention


We adopt industry-standard SSL website encryption and Shopify’s secured cloud storage to protect user personal data from unauthorized access. Customer order & contact data is retained for 7 years post last purchase per US commercial record-keeping tax law requirement, then securely anonymized or permanently deleted.

8. Policy Update & Contact


We may periodically revise this privacy policy per updated US privacy legislation; revised version will be posted on champmancooks.shop/privacy-policy with updated effective date. All privacy-related inquiries contact:

ChapmanCooks, 410 Whitetail Dr A,San Marcos, TX 78666,US | Tel:+1 6129633630 | privacy@champmancooks.shop